Raising a Support Case to Westcoast Cloud Service Desk

There are 3 methods into raising a Support Case:

Please note: HIGH priority cases can ONLY be raised via Phone Call

 

Support Case Flow

Please see the image below:

mceclip0.png

**Please note: High Priority cases can only be raised via phone call.

During the handling of the case, it may be necessary to escalate this to Microsoft Technical Support for further investigation.

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